Summary

Experienced QA Manager with 14+ years of successful experience with focus on Quality Assurance and software testing processes. Recognized consistently for performance excellence and contributions to success in IT industry. Domain experience in Health Care, E-Learning, E-Commerce, ERP, Salesforce CRM, Apttus CPQ, etc.

Results-driven QA Manager with strong background in leading diverse teams to deliver top-notch software solutions. Excels at implementing quality assurance strategies, identifying process improvements, and ensuring compliance with industry standards. Demonstrates proactive approach to problem-solving and consistently enhances product quality, leading to increased customer satisfaction.

• Skilled in implementing manual and automated testing and developing effective QA processes.
• Specialized in building competent teams from roots and successfully timely deliver enterprise level projects.
• Successfully implemented changes into the QA process to reduce production defect leakage by 60%.
• Extensive experience in setting up larger agile team and leading team in Onsite-Offshore model.
• Expertise in Automation and Functional testing using various tools and technologies.
• Expertise in Develop automation framework using Selenium Web-driver for web and mobile applications.
• Expertise in development of the Mobile Automated Test Framework using Appium.
• Provide end-to-end testing support for time and business critical projects by leading test strategy, plan, execution, documentation, defect management and status reporting.
• Good experience in handling multiple projects simultaneously and interacting different stake holders

Technical Skills

Languages Known: Core Java, Javascript

Web Automation Tools: Selenium, Katalon Studio, Playwright

Mobile Automation Tool : Appium

API Testing Tools: Postman(chrome), Rest Clients(Firefox)

Defect Tracking Tools: JIRA, Pivotal Tracker and Mantis

Code Management Tools: GIT, SVN, Source Tree

Test Management Tools: Testlink, Tarantula, TestRail

Cross Browser Testing Tool: Browserstack, pcloudy (For mobile)

DevOps: Azure Databricks, Azure Dashboard

Others: TestNG, Maven, Jenkins

Work Experience

Software QA Manager

Timeline: November - 2021 to Present

Projects and Clients worked:

• AL Jazeera, Doha, Qatar Create Group, Dubai
• Projects: Experienced Abu Dhabi, Abu Dhabi Book fair, Living Museum etc.. Plivo, Bangluru.
• Successive Technologies.
• Microvista, Ahmedabad
• Innovifiy, Ahmedabad

 

Software QA Manager

Timeline: August - 2020 to November-2021

Roles & Responsibilities:

• QA Management experience across multiple projects, off-shore and in-house
• Be a strong leader with experience in implementing and shaping the company’s QA processes and strategies
• Have strong technical skills, both functional and non-functional, manual and automation, ideally in a continuous delivery environment
• Strong communication skills with all the key stakeholders to ensure QA vision is understood and implemented correctly
• Experience managing testing departments or testing functions, managing large and complex activities and processes
• Able to motivate a team, recognize good talent and bring out the best out of each individual. The ability to prioritize work and tasks under pressure
• Building up and leading the Testing Team to the success of the project
• Defining the scope of testing within the context of each release / delivery
• Deploying and managing resources for testing
• Applying the appropriate test measurements and metrics in the product and the Testing Team. Planning, deploying and managing the testing effort for any given engagement

 

Software Test Lead

Timeline: June- 2015 to July- 2020

Roles & Responsibilities:

• Developed different functionality using Selenium, Core Java, XML, TestNG, Maven, Jenkins
• Involved in developing an automation framework based on Page object model
• Performed API Testing Automation through POSTMAN
• Involved in providing QA-sign offs for the project
• Involved in understanding of the new features and conveying the same to other team members
• Creating documents based on new innovations developed and provide KT to the team
• Involved in writing test plan and test cases based on business requirements

 

Software Test Engineer

Timeline: July- 2014 to June- 2015

Roles & Responsibilities:

• Performed the Functional, Non-functional, Integration, browser compatibility and usability testing
• Involved in performing regression continuously for the entire project
• Logged application defects regularly and making sure that those defects are properly resolved and addressed
• Involved in writing test cases based on business requirements
• Involved in developing an automation framework based on Page object model
• Performed API Testing Automation through POSTMAN
• Involved in providing QA-sign offs for the project
• Involved in understanding of the new features and conveying the same to other team members
• Creating documents based on new innovations developed and provide KT to the team
• Involved in writing test plan and test cases based on business requirements

 

Java/JSP Developer

Timeline: November - 2011 to June- 2014

Roles & Responsibilities:

• Played a leading role in handling the scrum meetings with clients which help the other team member for maintaining the daily status of work and also help to change the view of client towards team
• Developed different functionality using Struts framework, Core Java, JSP, Servlet, XML
• Responsible for writing the velocity templates for generating the XML output
• Have used VSS as versioning control
• Hands on experience on JIRA, issue tracking tool

Environment: Core Java, Servlets, JSPs, Struts, Velocity API, Display Tag API, VSS, log4j, Oracle 10g, Weblogic Server, JIRA issue tracker, Windows

 

Software Developer

Timeline: July- 2010 to Oct- 2011

Roles & Responsibilities:

• Developed different functionality using Core Java, JSP.
• Responsible for designing several pages of the application using jsp.
• Launched the website live successfully for customer users.

Environment: Core Java, jsp

Certifications

• ISTQB Certified Tester Foundation Level (CTFL)

• 2018 Award – Automation Engineer of the year

• Automation Webinar - https://www.youtube.com/watch?v=VBl62Kfcx6I&t=30s