Summary

• 12+ years’ experience in software industry and currently working as a Lead Engineer in Optum(UHG) and developing business software applications window/web/services/cloud.
• Sound Knowledge of Relational Database Management Systems.
• Agile, Scrum, Sprint Planning and refinement, retrospective, DSM, identify the backlog and interacted with product owner and business analytics and showcase the sprint demos.
• Have a good knowledge of Software development life cycle (SDLC), Agile, Scrum and Kanban.
  Good interpersonal and communication skills and can function very well in a team as well as individually.
• Experience in Contact Center Technology with Genesys Framework along with Omnichannel implementation
• Good Hands-on experience with Genesys Config/Management, Genesys Administrator, CME & GAX

Technical Skills

Operating Systems: Windows XP/2000/Vista/Win7/Win10

Programming Languages (OOP): C#, Python, VB.Net

Genesys Expertise: Genesys CME Desktop 8.5, Engage, Genesys Administrator, Genesys WWE, Genesys Cloud, Splunk Logs Analysis

Database Technologies: MS-SQL, Oracle 10g/11g, Cosmos DB, No-SQL

Source Control & Repository: Git, SVN, TFS

Frameworks & Platforms: Microsoft Azure, .Net Core, .Net Framework, ASP.Net, MVC, Razor, LINQ, Entity Framework, EF Core

Frontend Technologies: Angular (2/4/6/11), Redux, React.js, Node.js, Express.js, HTML, CSS, Bootstrap, Knockouts, JavaScript, jQuery

Testing & Debugging: Karma, Jasmine

Other Tools & Technologies: XML, XSLT, XPath, Webmail, WCF, Webservices, Microsoft Azure (Storage, DevOps, Key Vaults, Logic Apps, Azure Function), Azure DevOps

Design Patterns: Singleton, IoC, MVVM, Repository, Factory

Documentation: Design Documentation, Unit Test Documentation, Release Documentation

Tools & IDEs: Anaconda, PyCharm

Domain Expertise: Risk Management and Financial Services, Travel & Hospitality, Logistics & Cargo

Projects Worked On

Omni Optum Admin Tool
Category: Web
Role: Full Stack Developer
Database: MS-SQL 2008 R2
Technology: Azure-Extension Module, Angular11, .NET Core, Rest Api , Bootstrap, LINQ, Entity Framework, WebApi, C#, Ms-SQL-2008 R2, html, Applications Insights and TypeScript

GoPulse
Category: Web
Role: Full Stack Developer
Database: MS-SQL 2008 R2
Technology: Azure-Extension Module, Angular6, .NET Core, Rest Api , Bootstrap, LINQ, Entity Framework, WebApi, C#, Ms-SQL-2008 R2, html, Applications Insights and COSMOS DB, TypeScripts

 

FIS VMS Dashboard
Category: Web
Role: Development and Unit Testing.
Database: MS-SQL 2008 R2
Technology: NodeJS, Angular2/4, jQuery and JSON , Bootstrap, LINQ, Entity Framework, WebApi, C#, Ms-SQL-2008 R2

FIS Vendor Management
Category: Web Application
Role: Development and Unit Testing.
Database: MS-SQL 2008 R2
Technology: LINQ, Entity Framework, Collections and Generics, WCF, C#, and JSON, MVC 4, ToasterJs , jQuery and JSON, Structure Map, Knokout JS

 

FIS RMIS (Risk Management Information System)
Category: Web Application
Role: Development and Unit Testing
Database: MS-SQL 2008 R2
Technology: LINQ, Entity Framework, Collections and Generics, WCF, C#, JSON, MVC 4, Toaster.js, jQuery

 

AOT (Account Opening Tool)
Category: Web Application
Role: Development and Unit Testing
Database: MS-SQL 2008 R2
Technology: LINQ, Entity Framework, Collections and Generics, WCF, C#, JSON, MVC 4, Knockout.js, Toaster.js, jQuery

 

UAST Return Mail Tool
Category: Web Application
Role: Development and Unit Testing
Database: Oracle 11g
Technology: Collections and Generics, WCF, C#, JSON, MVC 4, Knockout.js, Toastr.js, jQuery, Ninject

 

RevGain
Category: WCF Service
Role: Full Development
Database: Oracle 11g
Technology: LINQ, Entity Framework, Collections and Generics, WCF, C#, JSON

 

UHS ProductAPI
Category: WCF Service
Role: Full Development
Database: Oracle 11g
Technology: LINQ, Collections and Generics, WCF, C#, Oracle 11g, JSON
Description: A WCF REST service for receiving and returning JSON requests, interacting with various RateGain products like RezGain, BrandGain, and PriceGain. Supports dynamic push notifications for Android and iOS.

 

UHS Notification Sender
Category: Windows Service
Role: Full Development
Database: Oracle 11g
Technology: LINQ, Entity Framework, Collections and Generics, WCF, C#, JSON
Description: A Windows service for pushing notifications to mobile devices (Android and iPhone).

 

UHS MobileAPI
Category: Web Services
Role: Development
Database: MS-SQL 2008
Technology: LINQ, Entity Framework, Collections and Generics, WCF, C#, HTML, jQuery, AJAX, SQL 2008 R2, JSON
Description: A JSON-based web service interacting with databases, receiving requests from mobile applications.

 

Brand Gain IQA
Category: Web Development
Role: Coding, DBA, Unit Testing
Database: MS-SQL 2008
Technology: MVC, Collections and Generics, Web Services, C#, HTML, jQuery, AJAX, JSON, Google Charts
Description: A customizable platform for hotels to improve guest satisfaction by identifying areas of improvement.

 

Unified Hospitality Suite
Category: Web Development
Role: Coding, DBA, Unit Testing
Database: MS-SQL 2008
Technology: Collections and Generics, Web Services, C#, HTML, jQuery, AJAX, SQL 2008, ASP.Net, JSON
Description: A single-entry platform for RateGain Hospitality users, enabling cross-selling opportunities.

 

RezGain 3.0
Category: Web Development
Role: Coding, DBA, Unit Testing
Database: MS-SQL 2008
Technology: Collections and Generics, Window Services, Web Services, C#, HTML, jQuery, AJAX, SQL 2008, JSON
Description: Next-gen channel manager for hoteliers, offering promotion management, inventory control, and support for 1000+ channels.

 

Online Send Bulk SMS
Category: Web Development
Role: Coding and Testing
Tools: C#.Net, ASP.Net, HTML, XML
Synopsis: A service provider extension application with logging features like Inbox and Outbox Logs for user review.

Personal Skills

• Willingness to learn new technologies.
• Team player and hard worker.
• Capability to quickly adapt new conditions.
• Good Time Management Skill and punctual.