Summary:

Quality Assurance Specialist with over 6 years of experience in manual testing and API testing. Proven expertise in executing comprehensive test strategies across functional, integration, regression, and system testing. Skilled in SDLC, STLC, and defect life cycle management with strong analytical and communication abilities.

Skills:

• Testing Tools & Technologies: Postman (API Testing), Jira, Azure, Figma, Jenkins
• Testing Expertise: Manual Testing, API Testing, Functional Testing, Integration Testing, Regression Testing, UAT Testing, Performance Testing
• Methodologies: SDLC, STLC, Agile, Defect Life Cycle Management.

Projects:

Concierge Service Portal

Technologies Used: Manual Testing, Postman

Domain: Business Services

Project Overview: A comprehensive concierge service portal designed to streamline service requests and delivery management for corporate clients.

Responsibilities:

• Analyzed business requirement specifications & defined comprehensive scope of application functionality
• Designed and executed functional test cases covering both valid and invalid inputs for positive and negative testing scenarios
• Led integration testing, ensuring seamless data flow between frontend, backend, and third-party services
• Coordinated regression testing cycles and UAT execution with Product Owners and business stakeholders
• Conducted performance testing to validate system response times and scalability
• Managed defect lifecycle from identification to closure with detailed communication to Product Owners.
• Collaborated closely with Business Analysts to resolve functional ambiguities and clarify requirements.

Key Achievement: Successfully identified critical integration issues during API testing that prevented data inconsistencies between frontend and backend systems, resulting in improved data integrity across the platform before production release.

Green Energy Calculation

Technologies Used: Manual Testing, UAT Testing, Azure, Postman

Domain: Energy & Utilities

Project Overview: A cloud-based energy calculation platform for computing and tracking green energy metrics & carbon footprint analysis.

Responsibilities:

• Conducted thorough analysis of business requirements to establish clear testing scope for energy calculation modules
• Developed comprehensive functional test cases with valid and invalid data sets to validate accuracy
• Created detailed feature scenarios expected behavior across different energy calculation use cases
• Executed end-to-end API testing using Postman, validating request/response payloads, error handling, and edge cases
• Orchestrated integration testing and regression testing cycles across microservices architecture
• Performed performance testing ensuring calculation engine met response time SLAs under peak loads
• Maintained defect tracking system providing detailed reports to development team and project owners
• Partnered with Business Analysts to troubleshoot complex functional issues and refine acceptance criteria.

Key Achievement: Discovered critical calculation errors in energy conversion formulas through systematic boundary value testing, preventing potential regulatory compliance issues and financial discrepancies before production deployment.

Airline Ticket Booking System

Technologies Used: Manual Testing, Jira, Jenkins

Domain: Travel & Hospitality

Project Overview: An end-to-end airline ticket booking platform with real-time seat availability, payment processing, and booking management.

Responsibilities:

• Analyzed user stories and acceptance criteria to develop comprehensive test strategy aligned with business objectives
• Authored detailed test plans, test scenarios, and test cases with thorough peer review process
• Developed feature scenarios covering complete booking workflows: search, flight selection, seat selection, payment, and confirmation
• Prepared test execution reports and defect reports using Jira, providing visibility into testing progress and quality metrics
• Implemented integration practices using Jenkins to automate test environment setup and smoke testing
• Conducted performance testing on booking APIs to validate system behavior under concurrent user loads and peak booking periods
• Executed security testing for payment gateway integration ensuring PCI DSS compliance
• Actively participated in all Agile ceremonies: sprint planning, daily standups, sprint reviews, and retrospectives.

Key Achievement: Identified a critical race condition in the seat reservation system during concurrent booking scenarios through systematic integration testing, which prevented potential double-booking incidents and customer disputes in production.

Hospital Management System

Technologies Used: Manual Testing, Postman, Jira

Domain: Healthcare

Project Overview: A comprehensive hospital management system handling patient records, appointment scheduling, billing, inventory, and reporting.

Responsibilities:

• Conducted comprehensive analysis of existing application architecture and workflows to understand system dependencies
• Evaluated user stories and acceptance criteria to create targeted test coverage for new features and enhancements
• Developed test plans, test scenarios, and detailed test cases with collaborative team reviews
• Built extensive API testing collections in Postman covering patient management, appointment scheduling, billing, and inventory modules
• Validated HIPAA compliance requirements for patient data security and privacy across all modules
• Executed integration testing between multiple modules ensuring data consistency and workflow integrity
• Performed regression testing for each release ensuring existing functionality remained intact
• Prepared detailed test execution reports and defect reports in Jira, tracking metrics and quality trends.

Key Achievement: Through meticulous API testing, uncovered critical data validation gaps in patient record APIs that could have led to HIPAA compliance violations and unauthorized access to sensitive medical information, ensuring secure handling of protected health data.